Support Packages

Included with your product purchase and online registration, Beacon EmbeddedWorks provides the following resources to help your development process:

  • Technical Discussion Group (forum)
  • Access to documentation and software downloads
  • Developer News alerts to updated documentation and software releases
Beacon EmbeddedWorks also offers two paid different support contracts to help you with your designs.

Gold Support Contract

  • Up to 40 hours of support.
  • Application engineer assigned to customer
  • Priority email and telephone support
  • Training
  • SOM architecture review
  • Schematic review
  • Production support

  • Platinum Support Contract

  • Up to 80 Hours of Support
  • Gold Support Package
  • Linux boot time optimization
  • Debug assessment
  • LCD integration on development kit