Hello Mark,
The issues you are describing are consistent with other A400 customers with CPLD code prior to 2.8. Please refer to the PCN for further explanation and instructions to resolve this issue.
In any case your card engine should be returned to Logic for CPLD update. Please send an email to
platformsupport@logicpd.com. We will issue an RMA number and shipping instructions. The issue can be resolved in a couple of days with overnight shipping on both ends.
Please refer to the email below, which you may have already received from the card engine distributor.
Regards,
Andrew Wawra
Tech Support
Logic Product Development
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We need to inform you of an issue on our LH7A400-10 Card Engines that can cause erratic behavior of the touch interface and serial eeprom interface.
We have posted a PCN (Product Change Notification) on the downloads page for the LH7A400 SDK describing the issue and what actions can be taken. The documented is named "LH7A400-10 CPLD PCN" and is in pdf form.
http://www.logicpd.com/support/downloads/
You may have received this notice from a distributor already.
Thank You,
Embedded Platform Solutions
Logic Product Development
411 Washington Ave N Suite 101
Minneapolis, MN 55401
http://www.logicpd.com
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following types of instances:
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