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Last Post 11 Sep 2019 07:53 AM by  bradb
How to Register an End of Life Product
 19 Replies
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Author Messages
Axel Walsleben
New Member
New Member
Posts:1


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19 Dec 2014 03:36 PM

    I have an Zoom M5475EVBE Dev Board, and i want to Download the Zip Files from the Support Section. But that is not possible when the Product is not registered. But Registering the Product is not possible, because it is not in the product selection list. i tried with an different product, that is accepted, but still no download.

    Could someone help please.

     

    Thank You.

    bradb
    Basic Member
    Basic Member
    Posts:200


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    19 Dec 2014 07:04 PM
    Axel,

    I have submitted your request. We will let you know as soon as your access has been granted.

    Regards,
    Brad
    bradb
    Basic Member
    Basic Member
    Posts:200


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    22 Dec 2014 02:10 PM
    Axel,

    You should now have access.

    Regards,
    Brad
    Jaime Aranguren
    New Member
    New Member
    Posts:5


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    26 Jul 2015 07:58 AM

    Dear all,

    I have similar situation: have an M5485EVBE, but can not register the product since it is already EOL.

    Can someone please help in solving this situation?

    Kind regards.

    bradb
    Basic Member
    Basic Member
    Posts:200


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    27 Jul 2015 07:42 AM
    Jaime,

    I have submitted your request. We will let you know as soon as your access has been granted.

    Regards,
    Brad
    Jaime Aranguren
    New Member
    New Member
    Posts:5


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    27 Jul 2015 07:48 AM
    Hi Brad,

    Thank you very much for the feedback. I am looking forward to the granted access.

    Kind regards,

    Jaime
    bradb
    Basic Member
    Basic Member
    Posts:200


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    27 Jul 2015 12:11 PM
    Jaime,

    You should now have access. Please give it a try and let me know if you have any problems.

    Thanks,
    Brad
    Jaime Aranguren
    New Member
    New Member
    Posts:5


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    28 Jul 2015 03:30 PM

    Hi Brad,

    Thanks for the feedback, but yes, I have problems with this.

    Namely, it does not work at all:

    • Being logged in, I still find no way to register the product.
    • Being logged in, I sill can not dowload anything from here which is "only available to registered customers"

    In summary, how can I download the material? 

    By the way: I also have a couple of iMX31SOMs. How can I register them. And more importantly, how can I access (all of) the material from here

    Thanks!

    bradb
    Basic Member
    Basic Member
    Posts:200


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    28 Jul 2015 07:39 PM
    Jamine,

    I just verified you do have access to the MCF5485 Product Page under your IEEE email address.  If this is the correct account I can also request that you receive access to the i.MX31 product page as well.  Let me know if there is a different email address I should be using.

    Thanks,

    Brad

    Jaime Aranguren
    New Member
    New Member
    Posts:5


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    28 Jul 2015 10:55 PM
    Hi Brad,

    Thank you for responding, and thank you for finding out what was happening.

    Yes, the IEEE address is not used anymore, if you can see my current profile, please use that one; if not, please let me know how can I tell you privately, not here publicly on the forum.

    Regards.
    Jaime Aranguren
    New Member
    New Member
    Posts:5


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    31 Jul 2015 03:28 PM
    Hi Brad,

    Any feedback about this?

    Thanks!
    bradb
    Basic Member
    Basic Member
    Posts:200


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    01 Aug 2015 07:49 AM
    Jaime,

    I have updated the access request with the email in the current account. Let me know if you don't have access by the EOD Monday.

    Thanks,
    Brad
    Matthias Goesswein
    New Member
    New Member
    Posts:1


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    03 Sep 2018 09:49 AM
    Hello,

    I have the same problem. I have also a M5485EVBE board an want to download the files of this legacy board. Can you grant me access to the download the files?

    Best regards,
    Matthias Goesswein
    bradb
    Basic Member
    Basic Member
    Posts:200


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    04 Sep 2018 08:23 AM
    Matthias,

    Yes, we can assist. However, we will need to get a couple forms signed and approved by our export team before we can give you access. I will email those forms to you soon.

    Thanks,
    Brad
    Mark Duckworth
    New Member
    New Member
    Posts:2


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    13 Apr 2019 07:13 PM
    Hi Brad, I tried to email my old contacts within Logic and they have all moved on. I have signed the forms for CPLD code for the M5484LITE but I would also like to gain access to the CPLD code for the M5485EVB. Additionally I would like to register an M5475EVB and gain access to the CPLD for that board as well. Thank you!
    Mark Duckworth
    New Member
    New Member
    Posts:2


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    10 May 2019 04:54 PM
    Hello it's been almost a month and there is no other way to get ahold of you. Can you guys unlock m5475evb for me? Thanks!
    Pavel Vlasov
    New Member
    New Member
    Posts:2


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    22 Aug 2019 05:03 AM
    I have the same problem. I have also a M5485EVBE board an want to download the files of this legacy board. Can you grant me access to the download the files?
    bradb
    Basic Member
    Basic Member
    Posts:200


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    22 Aug 2019 06:36 AM
    Pavel,

    Please submit your request for access through https://www.logicpd.com/contact/.

    Thanks,
    Brad
    Pavel Vlasov
    New Member
    New Member
    Posts:2


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    10 Sep 2019 09:18 AM

    Hi, Brad.
    I sent the request twice already, but I did not receive any response.

    bradb
    Basic Member
    Basic Member
    Posts:200


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    11 Sep 2019 07:53 AM
    Pavel,

    An email has been sent regarding your access request. Please reply to the email if you have any questions.

    Thanks,
    Brad
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