Search

Technical Discussion Group Forum

This forum is provided for user discussion. While Logic PD support staff and engineers participate, Logic PD does not guarantee the accuracy of all information within in the Technical Discussion Group (TDG).

The "Articles" forums provide brief Articles written by Logic PD engineers that address the most frequently asked technical questions.

To receive email notifications when updates are posted for a Logic PD product download, please subscribe to the TDG Forum of interest.

PrevPrev Go to previous topic
NextNext Go to next topic
Last Post 10 May 2019 04:54 PM by  Mark Duckworth
How to Register an End of Life Product
 15 Replies
Sort:
You are not authorized to post a reply.
Author Messages

Axel Walsleben



New Member


Posts:1
New Member


--
19 Dec 2014 03:36 PM

    I have an Zoom M5475EVBE Dev Board, and i want to Download the Zip Files from the Support Section. But that is not possible when the Product is not registered. But Registering the Product is not possible, because it is not in the product selection list. i tried with an different product, that is accepted, but still no download.

    Could someone help please.

     

    Thank You.


    bradb



    Basic Member


    Posts:198
    Basic Member


    --
    19 Dec 2014 07:04 PM
    Axel,

    I have submitted your request. We will let you know as soon as your access has been granted.

    Regards,
    Brad

    bradb



    Basic Member


    Posts:198
    Basic Member


    --
    22 Dec 2014 02:10 PM
    Axel,

    You should now have access.

    Regards,
    Brad

    Jaime Aranguren



    New Member


    Posts:5
    New Member


    --
    26 Jul 2015 07:58 AM

    Dear all,

    I have similar situation: have an M5485EVBE, but can not register the product since it is already EOL.

    Can someone please help in solving this situation?

    Kind regards.


    bradb



    Basic Member


    Posts:198
    Basic Member


    --
    27 Jul 2015 07:42 AM
    Jaime,

    I have submitted your request. We will let you know as soon as your access has been granted.

    Regards,
    Brad

    Jaime Aranguren



    New Member


    Posts:5
    New Member


    --
    27 Jul 2015 07:48 AM
    Hi Brad,

    Thank you very much for the feedback. I am looking forward to the granted access.

    Kind regards,

    Jaime

    bradb



    Basic Member


    Posts:198
    Basic Member


    --
    27 Jul 2015 12:11 PM
    Jaime,

    You should now have access. Please give it a try and let me know if you have any problems.

    Thanks,
    Brad

    Jaime Aranguren



    New Member


    Posts:5
    New Member


    --
    28 Jul 2015 03:30 PM

    Hi Brad,

    Thanks for the feedback, but yes, I have problems with this.

    Namely, it does not work at all:

    • Being logged in, I still find no way to register the product.
    • Being logged in, I sill can not dowload anything from here which is "only available to registered customers"

    In summary, how can I download the material? 

    By the way: I also have a couple of iMX31SOMs. How can I register them. And more importantly, how can I access (all of) the material from here

    Thanks!


    bradb



    Basic Member


    Posts:198
    Basic Member


    --
    28 Jul 2015 07:39 PM
    Jamine,

    I just verified you do have access to the MCF5485 Product Page under your IEEE email address.  If this is the correct account I can also request that you receive access to the i.MX31 product page as well.  Let me know if there is a different email address I should be using.

    Thanks,

    Brad


    Jaime Aranguren



    New Member


    Posts:5
    New Member


    --
    28 Jul 2015 10:55 PM
    Hi Brad,

    Thank you for responding, and thank you for finding out what was happening.

    Yes, the IEEE address is not used anymore, if you can see my current profile, please use that one; if not, please let me know how can I tell you privately, not here publicly on the forum.

    Regards.

    Jaime Aranguren



    New Member


    Posts:5
    New Member


    --
    31 Jul 2015 03:28 PM
    Hi Brad,

    Any feedback about this?

    Thanks!

    bradb



    Basic Member


    Posts:198
    Basic Member


    --
    01 Aug 2015 07:49 AM
    Jaime,

    I have updated the access request with the email in the current account. Let me know if you don't have access by the EOD Monday.

    Thanks,
    Brad

    Matthias Goesswein



    New Member


    Posts:1
    New Member


    --
    03 Sep 2018 09:49 AM
    Hello,

    I have the same problem. I have also a M5485EVBE board an want to download the files of this legacy board. Can you grant me access to the download the files?

    Best regards,
    Matthias Goesswein

    bradb



    Basic Member


    Posts:198
    Basic Member


    --
    04 Sep 2018 08:23 AM
    Matthias,

    Yes, we can assist. However, we will need to get a couple forms signed and approved by our export team before we can give you access. I will email those forms to you soon.

    Thanks,
    Brad

    Mark Duckworth



    New Member


    Posts:2
    New Member


    --
    13 Apr 2019 07:13 PM
    Hi Brad, I tried to email my old contacts within Logic and they have all moved on. I have signed the forms for CPLD code for the M5484LITE but I would also like to gain access to the CPLD code for the M5485EVB. Additionally I would like to register an M5475EVB and gain access to the CPLD for that board as well. Thank you!

    Mark Duckworth



    New Member


    Posts:2
    New Member


    --
    10 May 2019 04:54 PM
    Hello it's been almost a month and there is no other way to get ahold of you. Can you guys unlock m5475evb for me? Thanks!
    You are not authorized to post a reply.