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Last Post 12 Jul 2016 09:01 AM by  Adam Ford
Product registering
 2 Replies
Author Messages
solfortress
New Member
New Member
Posts:1


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09 Jul 2016 05:39 PM

    Hello, colleagues,

     I have bought the AM3517 EVM by e-bay. Now I have some questions:

    - is it possible to register this product?

    - if it is possible can you tell me where can I find the part number and serial number, because the corresponded link on this site is dead.

     Thank you

    Adam Ford
    Advanced Member
    Advanced Member
    Posts:794


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    11 Jul 2016 06:33 AM
    I appears as if we have a site outage. I will work with our IT group to get it fixed.

    In the meantime, I'll try to get you what you need:

    The link for registering the SOM is located here:
    https://support.logicpd.com/TechnicalSupport/RegisterProduct.aspx

    you'll need to be logged into the support site before registering the product.

    On the top of the AM3517 SOM, there is a label.

    The part number is usually listed in the form of a 1000000 number.

    The serial number will be a form that appears similar to: 1234M12345

    Once registered (and our support site is fixed), you should be able to access all the necessary files for the AM3517 SOM and kit.

    I'll reply back on here when I have confirmation the site is back up.

    adam

    Adam Ford
    Advanced Member
    Advanced Member
    Posts:794


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    12 Jul 2016 09:01 AM
    The support site seems to be working. Are you able to register your SOM?

    adam


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